Leon S — Furniture Store in Barrie

Reviews of Leon S

• Austin

  Added 2016.07.18

  and rejected what she told me we would be getting.
• Jeremiah

  Added 2016.06.15

  Then they also told us the mixups are because of the system they us.
• Miguel

  Added 2016.05.25

  FIRST - They told us they had the stove and upright freezer we wanted in stock, then the delivery team called today, the day before delivery, and said they don't actually have it and they don't know why they told us they do. I called the store to complain, and they hung up on me.
• Ashton

  Added 2016.05.18

  We have purchased three sofas from Leon's in Orillia and we had an issue with one of the sofas, a manufacturing defect but past warranty. Leonard looked after us so well and was so personable that he made the experience a lot easier for us. We ordered a new sofa and we bought the extended warranty plan. This was a good business move by Leonard and has resulted in two very happy customers who will buy more from Leon's.Thanks, Leonard, for your understanding, patience and problem solving manner. Looking forward to doing more business with you in Orillia's Leon's.
• Justin

  Added 2016.05.15

  The wait continues.
• Jackson

  Added 2016.05.02

  NEXT - The TV I wanted to buy was available that same day, and I was told I would get a warranty for $80. When I went to pay, they said;
• Dylan

  Added 2016.04.02

  "Take it easy, it's only her third day"
• Jeremiah

  Added 2016.03.22

  EDIT 2 - FEB 5: The generic response from the store below is clearly not legitimate. I have already sent this exact review to the email address they provided, but they sooner responded here than to my actual email. This is simply lip-service to future review checkers.
• Patrick

  Added 2016.02.04

  I feel like they are just telling us what they can to shut us up.
• Justin

  Added 2016.01.26

  Booked the standard 4 hour window for delivery. You'd think they'd make it first off the truck to appease a customer who's fridge they lost. Guess again. And the manager never called. But they did send me a nice card thanking me for my business. How sweet.
• Gavin

  Added 2016.01.21

  EDIT - FEB 5: Magically, as another review put it, they called my wife shortly after I posted this review, and suggested they MIGHT be able to send the stove as originally planned. I will keep this review updated
• Hayden

  Added 2015.11.14

  If you're a young looking person they won't look twice at you seriously. Went in on Sunday afternoon to look for a sectional with a friend of mine who was looking at purchasing. Passed by a total of 5 people the 15 minutes we looked and not one person approached us, and it wasn't like they were swamped since they had time to huddle and chat with each other. We left and purchased a couch where the people were informative and approached us upon arrival. Thanks Surplus Furniture!
• Ryan

  Added 2015.11.08

  Ordered and paid for a fridge early August. Received a call 4 weeks later saying it was back ordered. No problem. Then 4 more weeks of nothing. Called Leon's and was told it still wasn't in. We're at 8 weeks now. Asked for a manager to call me to explain further. The next night they called saying the fridge was in. A miracle! A day after I call the fridge magically arrives!
• Lucas

  Added 2015.10.28

  I told them this would not work because we are expecting our baby the week before delivery, and I'm not planning a couch when my baby is coming home.
• Jack

  Added 2015.07.23

  EDIT 4 - Feb 20 - Wife had to call and ask when the freezer is going to be here, and they said they had none in stock yet.
• Logan

  Added 2015.05.13

  Wife was told they would call us by now, and she had to call.
• Chase

  Added 2015.04.09

  They also promised us a $100 gift card that they ignored.
• Angel

  Added 2015.03.26

  Incidentally, the delivery guys were fantastic. Very polite and helpful.
• Owen

  Added 2015.03.08

  As far as I am concerned, they are to honor their sales pitch. Not change their pitch at the cash register.
• Ethan

  Added 2014.11.14

  There is so much more to complain about, but I have to get back to work.
• Kyle

  Added 2014.10.19

  DO NOT USE LEON'S. ESPECIALLY NOT THE BARRIE LOCATION.
• Jesus

  Added 2014.10.09

  We also bought a couch with a completely different salesperson, and the same thing happened... As we were paying for the $2000 couch, we were told that they didn't, in fact, have the entire couch set we wanted and it would be 5 weeks to receive it from the New Market location.
• Wyatt

  Added 2014.09.19

  The east coast sales rep, who was extremely kind up to this point, was visibly annoyed, and I heard her go around the corner, huff and puff, and then swear under her breath to a co-worker, not thinking I could hear her.
• Aidan

  Added 2014.06.29

  I have absolutely no doubt you are reading more than just my review, so grab a pen and check these off the other complains as you go, cause they are all very similar to others...
• Jaden

  Added 2014.04.27

  I will give the Leon's corporate offices a chance to get ahold of me to save the sale, but as of this moment, I will never step foot in a Leon's location again. And I am furnishing my entire house! What a miss on their part.
• Zachary

  Added 2014.02.10

  Went in just looking for a couch and as we were looking my boyfriend got an emergency call for work and we had to go. The sales person said this deal was on for that day only and it will never go on sale again. Will never find a price like this ! We purchased the sofa set and warranty. And checked the flyer today and it’s all still on sale !! Boyfriend was late to his work call all because she wanted the sale that night. Greedy lying sales people. Worse than a car salesman. Can’t trust them.
• Jack

  Added 2013.12.03

  EDIT 3 - FEB 6 - Stove was delivered today, and so far, looks like working order, and no issues. Still no freezer. And not a single apology has been offered from anyone.
• Aidan

  Added 2013.11.19

  This is the first time I've gone to a Leon's, and the first time I've spent this much money at any one store. This is also the last time we are ever going to walk into a Leon's.
• Elizabeth

  Added 2013.09.27

  "Oh, sorry, it's actually $199 for the warranty" and tried to slip it in without giving us a chance to deny. I cancelled the TV. The SALES MANAGER was clearly annoyed because suddenly his salesman voice turned into an A-HOLE voice, and he said;
• Jacob

  Added 2013.08.04

  Her annoyance showed through after that.
• Blake

  Added 2013.08.04

  TERRIBLE SERVICE. HORRIBLE MANAGEMENT. BAD BUSINESS.